Calling all Executives, Member Experience Leaders and Managers:
Join us in Lake Mary, Florida on Feb. 5 & 6, 2019, for our
Member Experience Leadership Summit
Don't miss this powerful, interactive and results-oriented program!
Learn the most effective ways to create and sustain organizational engagement, increase sales and service performance, develop your managers, AND get the most out of your credit union's ServiStar investment!
Who Should Attend?
Executives * Managers * Member Experience Leaders
This session is for those leaders who want to maximize your credit union’s culture, focus on member experience, and improve the management and coaching ability of your managers. This is an especially important session for ServiStar clients, both past and present!
Registration is limited to only 30 participants!
2 days of coaching solutions!
You will walk out of this two-day session with solutions to your current, real-world coaching challenges.
If you want to:
…then this is the session for you!
We will review the key coaching skills your managers learned. Then we will teach you how to ensure those skills turn into on the job, consistent behaviors. We will highlight accountability, remote coaching, inconsistent performance, and any topic/issue you submit prior to the end of registration.
You will leave this session:
Plus, the Leadership Summit will be customized to meet YOUR credit union's specific needs! Participants will help to design the topics via a pre-summit survey!
Accommodation Suggestions
The good news is there are a lot of hotels to choose from in the area! Here are a few of the closest ones:
Hilton Garden Inn - about 5 minutes away
Hilton Homewood Suites - about 5 minutes away
Marriott - about 9 minutes away
Stay and Play
Orlando is just 20 miles from Lake Mary. Come a few days before or stay a few days afterwards and enjoy the town whose nickname is The City Beautiful.
Register Now
Only $599 per participant
Member Experience Leadership Summit
Feb. 5 & 6, 2019
9:30 a.m. to 4 p.m. Eastern
1000 Primera Blvd., Lake Mary, FL 32746
Hosted by Central Florida Educators FCU
(For accommodation suggestions, see below left.)
ServiStar Consulting, 93 Poplar St., Franklin, TN 37064, www.servistarconsulting.com